Many times, what a consultant does is to find out what the client wants to know (how can we make widgets cheaper?) The consultant goes to the lowest levels involved, and asks the same question (Hi, widget-maker, how can we make widgets cheaper?) The consultant then takes the answers, collates them, puts them into a report, conposes a number of attractive and colorful Power Point slides, makes a presentation, and charges the client $500/hr for the whole process.
The client, now possessed of a report that cost tens of thousands of dollars to write, proceeds to do what they could have done if they had only asked their widget-makers the same question themselves.
Often, the primary job of a consultant is to act as a hearing aide.
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